Training that reaches the summit.
Expert-led, accredited courses in care, first aid, food safety and health & safety — in-house, online, or as open courses.
Highfield Approved Centre. Accredited training delivered across West Wales — in-house, online and open courses.
Three ways to train your team.
Choose the delivery that fits your rota, budget and compliance goals — all leading to the same recognised qualifications.
Reserve your place.
Built around how you actually work.
Official accreditation marks will be displayed here once supplied.
Rated by the people we train.
Our learners tell us they value practical, relevant training delivered in a clear, supportive and engaging way.
Based on 40 course evaluation responses collected from learners.
Very informative course and friendly makes everyone feel relaxed
Really enjoyed Part 1 of my course today. Great content and delivered in a super friendly and professional manner. Looking forward to Part 2.
Train the trainer. Andrew James-Deakin delivery of the topic was clear, informative and enjoyable
The Manual Handling course was excellent, especially the practical demonstrations on safe hoist usage. Thorough, engaging, and directly relevant to my daily routine.
Andrew was a fun and really engaging trainer who has excellent subject knowledge about BLS and much more!
The trainer & course are excellently presented, the trainer was patient and explained everything in simple terms.
Relaxed and informal which made learning easy.
Andrew was very knowledgeable and very approachable — feel much more confident now.
Nominated in six categories — South Wales Awards 2026
We're delighted to have the work we've been doing recognised across six categories.
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Let's plan your team's training.
Tell us your sector and we'll recommend the right accredited route.
Safer, more confident, highly skilled workforces.
A West Wales training provider delivering accredited qualifications and professional training for individuals, businesses, charities and community organisations — from our base in Llanelli.
Our training is delivered by qualified professionals with extensive real-world experience across health & social care, health & safety, hospitality, business administration and workplace compliance.
We specialise in Highfield qualifications — including First Aid, Food Safety, Health & Safety and Safeguarding — alongside a range of workplace compliance and professional development courses. We also offer reduced rates for registered charities.
- Health & social care providers
- Hospitality & catering venues
- Charities & community organisations
- Small businesses & larger employers
- Individuals seeking qualifications
Find the right course, fast.
33 subjects grouped by area. Pick a category, or search to jump straight to what you need.
Book instantly on Eventbrite.
Accessible training for community organisations.
We work with charities, volunteer groups and community organisations to deliver recognised qualifications that are practical and affordable.
Could you save a life? Free First Aid Awareness Talks.
We offer free First Aid Awareness Talks to community groups across West Wales. Our engaging, informative talks help people feel more confident responding to everyday emergencies.
- Group training for volunteers and staff
- Guidance on possible funding routes
- Flexible scheduling around availability
- Welsh-medium exam options on request
Whether it's first aid for a volunteer team, food safety for a community kitchen or safeguarding for a youth group, we'll shape training around your people and your budget.
Tell us about your organisation and we'll come back with practical options.
We're also proud to support local community events — including sponsoring the Veteran Horse & Pony section at the Pontarddulais Show.
Start a conversationPassionate about training? Let's talk.
We're always keen to hear from experienced trainers and assessors. Send your CV and a note on your areas of expertise.
Tell us what you need.
Choose a course type and we'll tailor the form. Prefer to talk? Call or email us directly.
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Training support you may be able to claim.
Two Welsh Government schemes can help cover the cost of accredited training — one for employers, one for individuals returning to work.
Flexible Skills Programme
A Welsh Government initiative helping Wales-based businesses invest in a stronger, more skilled workforce — whether you're filling skills gaps, retaining staff or attracting new talent.
- Business based in Wales, solvent, and able to release staff
- Training must be accredited or meet a recognised industry standard
- You choose the certified provider — this can be Pinnacle
- Our aligned areas: Leadership & Management, Health & Safety, Food Safety, Risk Assessment, Infection Prevention & Control, Emergency First Aid at Work
ReAct+
If you're aged 20 or over and have recently been made redundant, or are under formal notice of redundancy, you may be eligible for ReAct+ support through Working Wales.
- Up to £1,500 towards vocational training
- Up to £200 towards travel, accommodation and other training costs
- Up to £2,100 towards childcare and caring costs while training
- Eligibility and course suitability assessed by Working Wales
Important: Funding is subject to individual programme rules, eligibility, available funding and approval by the relevant funding body. Pinnacle Workforce Training does not determine eligibility or guarantee funding. Businesses must receive approval before proceeding with funded training.
Privacy Policy
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Pinnacle Workforce Training Ltd is the data controller for the information you provide.
Who we are
Pinnacle Workforce Training Ltd, 115 Heol Y Banc, Bancffosfelen, Llanelli, SA15 5DL. Call 07364 138 827 or email andrew@pinnacleworkforcetrainingltd.com.
What we collect
- Enquiry details — name, email, phone, chosen course and message.
- Information needed to register you for and issue qualifications.
- Basic technical/cookie data when you visit the site.
How we use it
- To respond to enquiries and provide training.
- To administer bookings, assessment and certification.
- To meet legal and awarding-body obligations.
Sharing
We don't sell your data. We may share it with awarding bodies (e.g. Highfield) for certification, and with Eventbrite when you book an open course.
Your rights
You can access, correct or request deletion of your data. Contact us using the details above. You may also complain to the ICO (ico.org.uk).
Terms & Conditions
Last updated:
These terms apply to training and services provided by Pinnacle Workforce Training Ltd.
Bookings
Open courses are booked via Eventbrite and subject to their terms. In-house and online training is arranged directly and confirmed once details and any payment are agreed.
Cancellations & changes
- Eventbrite bookings follow the listing's policy.
- Direct-booking terms are confirmed in writing.
- If we reschedule, we offer an alternative date or a refund of fees paid to us.
Certification
Accredited certification is issued subject to the awarding body's requirements. Some exams are available in Welsh on request.
Governing law
These terms are governed by the laws of England and Wales.